Refund and cancellation policy

Notes are digital goods delivered instantly, so the usual “return the item” rules do not apply. We still refund unhappy buyers.

The 24-hour window

Email support@example.com within 24 hours of paying, from the address you bought with, and we refund in full. You do not have to justify it.

After 24 hours

We consider refunds case by case — for example if a file is corrupt, the wrong note was delivered, or you were charged twice. Duplicate charges are always refunded.

How the money comes back

• Refunds go to the original payment method through Razorpay.
• UPI and card refunds usually land in 5-7 working days.
• Access to the refunded notes is removed when the refund is processed.

Cancellation

There is no subscription to cancel. A time-limited pass simply stops working on its expiry date and is never auto-renewed.

Contact

support@example.com · [Support phone]